PRIVACY POLICY
Introduction
Argyle Watches Ltd (“Argyle Watches”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, request quotations, sell a watch to us, subscribe to our newsletter, or otherwise interact with our services.
This policy is intended to comply with applicable UK data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
We implement reasonable technical and organisational security measures designed to protect your information against unauthorised access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those third-party services.
Information We Collect
We may collect and process the following categories of personal information:
Information You Provide Directly
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Full name
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Email address
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Telephone number
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Billing and shipping address
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Payment and transaction details
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Details about watches you wish to buy, sell, or exchange
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Any information submitted through contact forms, quotation requests, or customer service
enquiries
Automatically Collected Information
When you use our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and browsing behaviour
• Referral URLs
• Cookies and similar tracking technologies
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
How we use your information
We use your information to:
• Process and fulfil orders
• Provide quotations for watches
• Arrange shipping, returns, and exchanges
• Communicate with you regarding purchases or enquiries
• Verify authenticity and prevent fraud
• Improve our website and customer experience
• Send newsletters or promotional emails where you have opted in
• Comply with legal and regulatory obligations
Marketing communications
If you subscribe to our newsletter or opt in to marketing communications, we may send you updates about products, services, promotions, or company news.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
Legal basis for processing
Under UK GDPR, we rely on one or more of the following lawful bases:
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent
Payments
Payments made through our website may be processed by third-party payment providers. We do not store full payment card information on our servers.
Third-party payment providers process your data in accordance with their own privacy policies and security standards.
Cookies
Our website may use cookies and similar technologies to:
• Ensure the website functions correctly
• Remember user preferences
• Analyse website traffic and usage
• Improve website performance and marketing
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
Sharing your information
We may share your information with trusted third parties where necessary, including:
• Payment processors
• Shipping and courier providers
• Website hosting and technology providers
• Analytics providers
• Professional advisers or legal authorities where required by law
We do not sell your personal information to third parties.
Internal data transfers
Some of our third-party service providers may process data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure your data is protected in accordance with applicable data protection laws.
Data Retention
We retain personal data only for as long as necessary to:
• Fulfil the purposes outlined in this policy
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements
Your rights
Under UK data protection law, you may have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, or legal obligations.
Any updates will be posted on this page with a revised effective date.